FAQs
DO I NEED A REFERRAL FROM AN MD?
1
Good news — you don't! North Carolina allows you to come straight to us without seeing your doctor first. If you're unsure about anything, just shoot us a message and we'll help you out.
WHAT CAN I EXPECT IN MY FIRST VISIT?
2
Your initial session includes a comprehensive one-on-one evaluation to identify the root cause of your pain, injury, or performance limitations. You’ll leave with a clear plan of care and begin personalized treatment tailored to your goals on day one.
WHAT SHOULD I WEAR?
3
Dress like you're headed to the gym. If we're working on your lower body, bring some shorts. For shoulder or neck stuff, a top that gives access to your shoulder blade area works best. Comfort is the only requirement!
WHERE SHOULD I PARK?
4
Pull up to building 9301, swing into the parking lot, and head to the front door on the corner. You'll see our name right on the window — you can't miss it!
WHY DON'T YOU TAKE MY INSURANCE?
5
Insurance-driven clinics often require providers to treat multiple patients at once and restrict performance-based treatments. At Monarch Performance Physical Therapy, we believe you deserve better. We refuse to let insurance companies dictate your care, allowing us to provide personalized, one-on-one treatment focused on optimal results.
CAN I BILL MY INSURANCE FOR REIMBURSEMENT?
6
Absolutely! We'll set you up with a superbill after your visit that you can send straight to your insurance for out-of-network reimbursement. It's easier than it sounds and we'll walk you through it!
Can I use my flexible spending account (FSA) or health savings account (HSA)?
7
Heck yeah